CaptainTips

Digital tipping, designed for your house

Cash is going.Gratitude stays.

Your guests no longer carry cash, yet they still want to say thank you. We give them a simple gesture, designed for your house.

Phone in hand, they can also leave a review, and help you get to know them better.

  • Custom formats
  • Paid straight to staff
  • No subscription
A receipt and a CaptainTips medallion sitting on a table.

What our clients see

48 h

to be up and running

+50 %

more tips on average, seen at our clients

+20 %

more reviews, posted right away

Designed with you, in your materials, in line with your identity.

Up and running in 48 hours with a temporary QR code you print yourself, your custom formats follow. Nothing to plug in, no work on your till.

48 h

to be up and running

The object

Designed with you, in your materials, in line with your identity.

Up and running in 48 hours with a temporary QR code you print yourself, your custom formats follow. Nothing to plug in, no work on your till.

+50 %

more tips on average, seen at our clients

The gesture

The guest picks the person they are thanking.

Ten seconds, no app and no account to create. Payments secured by Stripe.

+20 %

more reviews, posted right away

What comes next

Reviews, loyalty, and what the guest teaches you.

Review collection in line with Google’s rules. Your data stays yours.

Our formats

Let’s design your formatstogether.

  • The bill card

    Slipped into the bill holder, it arrives just as the guest reaches for their phone.

  • The counter stand

    For the counter or reception, engraved with your name: metal, wood or brass, in the material of your place.

  • The medallion

    A compact format that pairs NFC with a small light, so the tip is visible without interrupting service.

  • The NFC stand

    The stand with a chip: the guest holds their phone close, and that’s it.

  • The sticker

    On the counter, the till or the tray. The most discreet, the fastest to put up.

  • The room card

    On the bedside table or the desk, to thank the housekeeping team.

  • The totem

    A tall format for the entrance, the cloakroom or the door of a room.

  • The screen

    Your storefront and the tip on a screen, for places that like to show.

The bill card

The bill card

Slipped into the bill holder, it arrives just as the guest reaches for their phone.

Hold your phone close

No need for a physical format?

Create and print your QR code for free

The guest experience

Tippingand beyond.

01 / 05

Tipping

A simple, elegant way to pay, made to put your team’s work forward.

Choose who to thank, an amount, then pay.

CaptainTips
Le Comptoir des Halles
If you enjoyed the moment, you can thank us here.
Tip
Who would you like to thank?

Back office

Your whole venue.One clear view.

Tips, reviews, loyalty, your page: follow everything from one place, make life easier for your team and understand your guests better.

BACK OFFICETipsTeamsGuests
See your back office
Direct payoutsPaid to each staff member, or to the venue, outside your cash flow.
Reviews and GoogleEvery review in one place, and your Google listing one tap away.
Loyalty and your pageYour perks, your regulars, your page, up to date in two minutes.
Know your guestsWhere they come from, how often they visit and what they like: one short question, asked at the right moment.

Contact

Ready to bring tippingup to date?

Leave us your details. We call you back within 24 hours for a 15 minute walkthrough.

By giving us your email, you agree to be contacted by CaptainTips.

What we are asked most

Does it go through our accounts?

No. Tips do not go through your revenue: they go from your guest to your team, and CaptainTips takes its commission on the way. You get a monthly statement for your books.

How long before it is running?

48 hours with a temporary QR code you print yourself. Your custom formats arrive afterwards. Nothing to plug in, no work on your till.

Who owns the data?

You do. Private reviews, guest records and the answers to your questions never leave your back office. We resell nothing and show no advertising.

Why a commission?

It covers payment processing, hosting, your holders and the back office. No subscription on tipping, no commitment: if nothing is collected, you pay nothing. It goes down with the plan: 15% with no subscription, 12% on Starter, 9% on Premium.

How do the QR code and the NFC chip work?

The guest points their camera at the QR code, or holds their phone to the chip. They land on a secure payment page, pick an amount and pay with Apple Pay, Google Pay or a card. Ten seconds, no app.

Are digital tips tax-free in France?

Yes, under conditions: exempt from social contributions and income tax until 31 December 2028.

Read the URSSAF compliance guide