CaptainTips

The back office

Your whole venue.One clear view.

Tips, reviews, loyalty, your page: follow everything from one place, make life easier for your team and understand your guests better.

BACK OFFICETipsTeamsGuests

Follow your numbers

Try it,as if it were yours.

Home, tips, team, guests: click anywhere, these are the numbers of a venue in full swing. Nothing you do here is saved.

Interactive mock-up

You choose who receivesThe tip goes straight to each staff member, or to the venue if it prefers to share out itself. You set the rule and the rhythm, and you follow every payout.
Outside your tillWhen the tip goes straight to your staff, it never touches your till or your cash flow. Every month, you get a clear statement for your books.
Yearly summaryEvery staff member gets the total of their tips for the year. On your side, the numbers are ready for payroll, with nothing to copy out.
Know your guests betterAfter each tip, your guest answers one short question. You learn what they liked and what they missed, you adjust your service, and they want to come back. What you learn stays with you.

48 h

to be up and running

The object

Designed with you, in your materials, in line with your identity.

Up and running in 48 hours with a temporary QR code you print yourself, your custom formats follow. Nothing to plug in, no work on your till.

+70 %

more tips on average, seen at our clients

The gesture

The guest picks the person they are thanking.

Ten seconds, no app and no account to create. Payments secured by Stripe.

+20 %

more reviews, posted right away

What comes next

Reviews, loyalty, and what the guest teaches you.

Review collection in line with Google’s rules. Your data stays yours.

Contact

Ready to bring tippingup to date?

Leave us your details. We call you back within 24 hours for a 15 minute walkthrough.

By giving us your email, you agree to be contacted by CaptainTips.

What we are asked most

Does it go through our accounts?

No. Tips do not go through your revenue: they go from your guest to your team, and CaptainTips takes its commission on the way. You get a monthly statement for your books.

How long before it is running?

48 hours with a temporary QR code you print yourself. Your custom formats arrive afterwards. Nothing to plug in, no work on your till.

Who owns the data?

You do. Private reviews, guest records and the answers to your questions never leave your back office. We resell nothing and show no advertising.

Why a commission?

It covers payment processing, hosting, your holders and the back office. No subscription on tipping, no commitment: if nothing is collected, you pay nothing.

How do the QR code and the NFC chip work?

The guest points their camera at the QR code, or holds their phone to the chip. They land on a secure payment page, pick an amount and pay with Apple Pay, Google Pay or a card. Ten seconds, no app.

Are digital tips tax-free in France?

Yes, under conditions: exempt from social contributions and income tax until 31 December 2028.

Read the URSSAF compliance guide
The CaptainTips back office